Tyee Builders (click questions to expand)
Is my contribution to The Tyee tax deductible?
Yes! The Tyee is a Registered Journalism Organization, which means you will receive tax receipts for your contributions that exceed $5.
When will I receive my tax receipt?
- For one-time contributions and recurring annual contributions, you can expect to receive your tax receipt by email shortly after giving.
- For recurring monthly contributions, you can expect to receive a consolidated tax receipt for the year no later than February 28 each year.
- For any contributions made offline by cheque, you can expect to receive an emailed tax receipt within five business days of our receipt of the contribution, or within two to three weeks by mail if no email address was provided.
For existing builders:
Any contribution of at least $5 made to The Tyee on or after January 1, 2025 is eligible to receive an official CRA tax receipt for the 2025 tax year. In order for us to issue you a tax receipt, we will require your mailing address. Please log into the Builder Portal to ensure your address is on file and accurate so that your receipt can be issued. Receipts will be emailed. If you need further support updating your address, you can email us at [email protected].
*Gifts made to qualified donees like The Tyee, for which an official CRA tax receipt was issued, can be claimed on your federal tax return as a tax credit (for individuals) or a tax deduction (for corporations). You can claim gifts like these up to a value equivalent to 75% of your net income. Read more at the CRA here.
Can I donate stocks or securities?
You sure can! We use CanadaHelps to accept gifts of securities and mutual funds. Click here to donate. You can read more about the tax benefits of donating gifts of securities and mutual funds here. Regular cash donations should still be made on our support page here, not through CanadaHelps.
Are you a Qualified Canadian Journalism Organization (QCJO)? Can I claim my Tyee Builders payment as a qualifying subscription on my taxes?
The digital tax credit for paid news subscriptions is no longer active as of 2025. The Tyee is a QCJO but our publication does not have a paywall so the digital tax credit did not apply to Tyee Builder contributions. Tyee Builders contributions are not a subscription. Tyee Builder contributions are considered voluntary donations to support the organization and are therefore considered charitable donations. You can claim your contributions the same way you claim other charitable donations.
How can I view the details of my Tyee Builder contribution?
Anyone who donates to The Tyee automatically has a Tyee Builder account where can update your mailing address, change the amount of your existing contribution, update your existing payment method and adjust your newsletter preferences. There is no setup or passwords required to access your Tyee Builder account. Here are instructions to login and view your account details:
- Go to account.thetyee.ca
- Enter your email address
- Check your email and click on the link to go into your account
How can I make changes to or stop my monthly contribution?
You can change the amount you're giving us monthly or annually, or stop subscribing at any time. Just log in to your member account at account.thetyee.ca and click the “Upgrade or Downgrade” button next to your active contribution. From there, adjust the amount or select “Cancel Membership” and click “Save.”
If you would like to change the frequency of your contribution (i.e. from monthly to annually or from annually to monthly), you will need to cancel your existing contribution on your Tyee Builder account and start a new contribution with the new frequency through our support page.
If you're having trouble, you can contact us by email at [email protected] or by phone (604-689-7489), toll-free (1-844-301-6677).
How can I update the credit card or address on my account?
You can change the credit card or mailing address associated with your account at any time. Just log in to your member account at account.thetyee.ca and click the yellow “Update” button next to your existing credit card or mailing address. Enter the new information and click “Save.” Please note that for security purposes you will need to re-enter your full credit card details to make a change.
If you would like to change your payment method entirely (i.e. from credit card to direct bank debit or from PayPal to credit card), you will need to cancel your current contribution on your Tyee Builder account and start a new contribution with your chosen payment method through our support page.
If you're having trouble, you can contact us by email at [email protected], phone (604-689-7489) or toll-free (1-844-301-6677).
How can I update the name or email address on my Tyee Builder account?
If you would like to change the name or email address associated with your Tyee Builder account, please contact us by email at [email protected], phone (604-689-7489) or toll-free (1-844-301-6677).
Can I use my Tyee Builder account to comment?
Your Tyee Builder account is just for things related to your financial contributions and your email newsletter preferences. The Tyee’s commenting system is an open-source platform called Coral and requires a separate account and login.
How do I close an account for a deceased Tyee Builder?
If you need to close an account for a deceased Builder, please contact us by email at [email protected], phone (604-689-7489) or toll-free (1-844-301-6677).
Newsletters
What is the difference between all your newsletters?
We offer several different email newsletters, all of which deliver Tyee stories straight to your inbox, for free.
- The Daily Catch comes out each weekday morning and contains the stories of the day. It is the best way to get the most up to date news.
- The Weekly Angle is sent out each Monday and is a complete list of all the stories that were on the site in the past week, including that Monday.
- The National Landscape contains a selection of stories that are of national interest. It is great for readers outside of B.C. who don’t want to get inundated with B.C. stories. It is sent out each Thursday.
- The Alberta Edge is a roundup of all of our Alberta coverage, along with unique insights about western Canada not found anywhere else. It’s sent out every Friday.
- The Weekender is The Tyee’s weekend section for bold art, creative living and big ideas. Delivered fresh to your inbox every Saturday.
I want to sign up for a newsletter. How do I do that?
- If you want to subscribe to a newsletter, you can enter your email here: https://subscribe.thetyee.ca/
- Check the newsletter that you wish to receive, then click join.
How do I manage my newsletters?
If you are a Tyee Builder, you can make changes to your newsletter settings through your Tyee Builder account. At the end of each newsletter that is sent to your email, you will find the following, personalized links:
To change your newsletter settings
- To change your newsletter settings Click ‘Change your email address or subscription options’ and follow the instructions.
To Unsubscribe:
- If you want to unsubscribe an email, click on the ‘Unsubscribe from all Tyee mailings’ at the very bottom of the newsletter and follow the instructions.
- PLEASE NOTE: Unsubscribing from one newsletter unsubscribes you from our entire mailing list. If you accidentally unsubscribe just visit the sign-up page to select the newsletters you want to start receiving again.
I signed up for a newsletter and it is not coming to my inbox. What’s wrong?
Occasionally your email provider’s settings might flag The Tyee newsletter as Spam. If you signed up for the newsletter and do not see it in your inbox, please try the following steps to troubleshoot:
- Check your spam or junk folder (or ‘Promotions’ tab in Gmail). Because we send regular emails, many email clients mark us as spam after a while.
- Take action! Add [email protected] to your 'safe senders' or 'contacts' list. Here is a link with descriptions of how to do this for many major email clients.
- If you still can’t find any of our emails, contact our newsletter editor at [email protected].
Editorial
How can I pitch a story or share a tip?
Please read our Submissions Page for more information on how to pitch us a story. If you would like to provide a story tip, please email editor[at]thetyee[dot]ca or call us at (604) 689-7489, or toll free 1-844-301-6677, ext. 0 to leave a message for our editors.
Technical Support
I keep getting an email subscription pop-up ad that I find annoying. How do I stop it?
Our pop-up relies on “cookies” to tell us that you have already seen and declined the offer. It should only show once in several months if you were visiting with the same browser (on the same device) with cookies enabled. Apologies if you are someone who prefers not to store cookies, we don’t have another way of verifying if you have already declined, but it should only show once per session in any case.
If you visit our site by clicking a link in a newsletter, the pop-up ad should not display.