Opinion

HST Fighting Facebook Group Vanishes

Who, or what, made the 130,000-member 'No BC HST' group blink off for days?

By Bill Tieleman, 2 Feb 2010, TheTyee.ca

devil-pointer.jpg

A devil of a mystery.

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"Please note that is not technically possible to hack a Facebook group." -- Facebook

Who killed British Columbia's biggest Facebook group with over 130,000 members -- NO BC HST -- for three days?

And how was it miraculously brought back to online life, with no explanation from Facebook or notice?

So far, I have no idea, even though I created and administer the protest group against B.C.'s planned seven per cent Harmonized Sales Tax and reported its complete disappearance to Facebook authorities.

It's a disturbing mystery without many clues.

But answers are needed, not just because this group temporarily vanished but because any Facebook group from any political perspective could disappear without a trace too.

In fact, another group I created that has over 8,000 members -- Axe The BC Gas Tax -- has also gone missing and not reappeared by press time.

And so has an Edmonton group of 30,000 members that also vanished on Friday, formed to support a seriously ill baby.

'We may never find out': expert

One expert is not surprised, nor does he have any comforting advice on how to avoid Facebook group problems.

Dale Jackaman, president of Amuleta Computer Security, says the disappearance of NO BC HST has only three possible explanations. 
"The common link is you, so the question is whether Facebook had a technical issue with your account, or a security issue, or was one of your computers hacked," Jackaman said in an interview late Sunday.

Since this incident I've been scanning all my computers, changing passwords and trying to figure out what went on, without any answers.

But given that two of the five Facebook groups I administer -- the two that are the largest and most damaging to the B.C. Liberals -- were made to disappear, it's hard not to think that it was a politically-motivated attack, not a strange coincidence.

Meanwhile, Jackaman wasn't very encouraging about discovering what happened, based on past experience with Facebook.

"We may never find out. You can try contacting Facebook for security and personal account issues but it's very difficult to do," Jackaman said.

I intend to try, despite the lack of response from Facebook to date -- and to previous media inquiries I made to the Palo Alto, California-based corporation.

BC's biggest Facebook group

But this story is not about me, it's about you.

I've been honoured by the amazing response to NO BC HST since I created it in July 2009, shortly after Premier Gordon Campbell and Finance Minister Colin Hansen made the surprise announcement that B.C. would add an extra 7 per cent tax that will apply to a wide range of goods and services that previously only had a five per cent GST.

It's clear that the phenomenal growth of NO BC HST is solely due to the fact that so many people on Facebook told their friends, family and co-workers to sign up. It had a viral response last summer, with over 1,000 people a day joining.

At over 130,000 members, NO BC HST is actually bigger than the Vancouver Canucks official fan page on Facebook, with just under 121,000 supporters, and much larger than other political pages -- like Campbell's with 2,500 or Hansen's with 300.

What happened on Friday is that someone, somewhere -- either by accident or by malicious intent -- took away the legitimate voice of over 130,000 British Columbians who publicly stated their opposition to the HST, people who included their names and photos in democratically protesting this unfair tax.

This is our online community and we have a right to know it is a safe place that cannot be stolen from us -- not by any technical failures and definitely not by political hackers.

And now you can once again join NO BC HST.  [Tyee]

14  Comments:

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  • lenova

    2 years ago

    Ugh, this is such a non-story.

    You're seeing conspiracy where a far simpler technical explanation suffices (a digital Occam's Razor, if you will).

    Google News shows that several completely unrelated Facebook groups temporarily disappeared the past week. But my guess isn't because of some imaginary cabal trying to suppress your freedom of expression. The answer is probably far less sinister:

    Database server crash.

    Yes, even a large site like Facebook with all its server redundancy can suffer from database crashes. The reason it probably took so long for your group to reappear was that database restores from backup can take *ages* to process.

    Facebook profiles and groups temporarily disappear all time, which doesn't really surprise me -- computers are unreliable. What does surprise me is that this "conspiracy" made it to the front page of the Tyee.

  • darcy.mcgee

    2 years ago

    Probably not a conspiracy

    Facebook's entire business mode is premised on the fact that your information is not essential. Their database is enormous, and not truly live.

    When you upload a photo your friends and family may not see it for several hours. Some friends may see it before others.

    It's a free service: you're not paying for it (except in the abstract sense of providing personal information in exchange for a service) so they're doing this to try to keep costs low: they run as minimal a database as is reasonably possible.

    Twitter is in a similar position: the Fail Whale pops up, people complain. People aren't paying so what's too complain about?

    This isn't a huge conspiracy Bill. It's called getting what you're paying for. The thing is, you're not paying a thing.

  • Dr Alexander

    2 years ago

    Facebook is a Corporation

    Corporations conspire
    Governments conspire

    Corporations have screw ups (Toyota accelerators)
    Governments have screw ups (just about everything Gordo has done)

    So, it is either a conspiracy or screw up.

    Situation normal Bill. Sounds like you are now waking up to dealing with what we all deal with on a daily basis.

    Journalism is about finding out exactly who, what, how, when and why the conspiracy/screw up is taking place. Get thee back to pounding the pavement Bill and finish the story.

  • RickW

    2 years ago

    Or.....

    ....using the cover of a screwup to "fiddle" with ways to exert control over the internet. Facebook is innocuous, and not to be considered except lightly. What better place to "explore"....?

    Governments and corporations both detest democracy. Our PM has alluded that democracy interferes with running the country (prorogue anyone?).

    Question Everything!

  • Van Isle

    2 years ago

    When Estonia had riots with

    When Estonia had riots with Russian residents back in May of 07 the whole countries computer system was hacked. The Estonians found out later that the hacking (if thats the proper word) was from Russia. So Bill, on your question, I'll answer with a question; If Russia Government has hired on hackers, why can't our Government be any different?

  • BC Mary

    2 years ago

    Covered in honey, staked out on an ant heap

    There oughta be a law for anyone -- after hearing 3 or 4 facts -- who cries out "Conspiracy Theory!" 30 hours on an ant-heap reading James Joyce' Ulysses (followed by an exam) if caught using that "Conspiracy theory!" ploy.

    Peter Ewart has written an explanation for this. His column is here: http://bctrialofbasi-virk.blogspot.com/ dated January 28, 2010. His point is that there's a conspiracy behind these dumb-ass shouts of "Conspiracy Theory!"

    As for Bill Tieleman, he didn't even mention the unsolved mystery of who broke into his office, stole nothing, but left a message indicating that the vandalism was payback for his work on reporting the most important trial B.C.'s history: the BC Rail (Basi-Virk) trial.

  • Stevo

    2 years ago

    Bit cynical Bill

    Using the conspiracy gambit to get some free publicity for your HST cause. Smart in one respect but also does damage in that it reinforces to the uninformed that there are conspiracies everywhere as a simple solution to the world's problems. Sad.

    What? I deny there's a conspiracy? I must therefore either be a corporate lackey or a government dupe or part of an even deeper conspiracy designed to cover up the mere existence of conspiracies.

    Yes, I confess and repent. I am president of the conspiracy denial network and we are truly attenpting to take over the world, one conspiracy at a time!!

  • Dale Jackaman

    2 years ago

    The Case of the Disappearing Facebook Groups

    The most likely reasons for those two groups to go off-line would be technical or security as related to fraud. Facebook is not without its issues on the technological front, but those issues tend to be more of a security nature than a physical hardware or software failure. Facebook and its user base are under constant attack by organized crime for fraudulent purposes, something the usually quite secretive Facebook corporate does not like to talk publicly about.

    Take this scenario. Large groups of names, a great cause and the possibility to farm those supportive names with a script file for fraudulent purposes. Organized crime creates a dummy bank account with a handy money laundering “mule” who in reality is some sucker who thinks he/she is helping out in some legitimate business affair. A Facebook plea is created to exploit the names farmed from the list with exhortations to deposit money in the mule’s bank account in the name of “the cause.” Deposited money is transferred on-line to various other fake accounts as fast as it comes in and voila, we have ourselves a now very common 21st century cyber crime.

    In my line of work, as I’m a private cyber-crime investigator, this is all too common. I dealt with a case last week that involved a much smaller list of names acquired by someone who hacked the Hotmail account of a well to do individual. The faked personal exhortation from the victim of immediate dire financial need caused funds to be dumped into a fraudulently setup bank account in Europe. Unfortunately, regular law enforcement is so backlogged with such cases the victims are pretty much out of luck. It’s good business for me in the private sector, but it’s all too often a matter of being paid to close the door after the horse has long left the barn.

    Given the circumstance in this case of disappearing Facebook groups, my best guess would be that Facebook security detected something fishy going on and decided to take the groups off-line until they had determined the cause and provided a fix. But you may never know, and I might not be allowed to tell you.

  • Intention Pure

    2 years ago

    There is no coincidence

    Everything has meaning, and there is no harm in being open to ALL possibilities and seeking answers/truth.

  • crankypants

    2 years ago

    Lessons to be learned

    Odds are that you will never get a logical explanation as to where you site went, Bill. Computers are no more foolproof than any other mass produced item. The raw materials they use may not be as pure as thought, quality control may have been less than stellar etc. Facebook may have had a server that malfunctioned, and assuming that they have banks of servers and backups on other servers, they might not know the problem for a long time. And even when they determine what went wrong, doesn't mean that they will be willing to share this information with you or anyone else. You may just have to be happy that eventually your site reappeared intact.

    One thing I would like to comment on is for those that think that we should allow the citizenry of Canada to be able to vote online. It may be convenient, as one doesn't have to leave their abode or even put on their clothes to cast a vote. But what happens if their ISP suffers a glitch in their system, or there is a power outage or any number of other anomilies? Was the vote cast actually received at the other end? If a recount is required, to what does one refer to? No hard copy means no proof of anything.

    Machines are definitely useful, but they are not infallable.

  • W Laurier

    2 years ago

    Of course

    Of course, Bill, it is all a vast right wing conspiracy to undermine you, Bill, and any chance of a fat contract by the 2013 NDP government for your services rendered, not to mention undermining a social revolution that will stop the HST.

    Or it was a temporary glitch.

  • BrianWhite

    2 years ago

    Bill has a point.

    When political causes and political sites go down, you have to check for reasons. If it is the ordinary criminals, fine. But if it went down because the bc lib "information" department got it, we NEED to know.
    Remember that bc has a huge propaganda department who watch everything media based.
    And they do not just watch. They control too.
    They tamper and they fudge
    This could just be a test run for the next election. It is quite likely that the bc libs were really impressed with the phone call misinformation that perhaps saved the saanich gulf islands federal riding for the conservatives.
    Imagine what they could do if all ndp facebook sites went down on the last day of a tight provincial election? It could easily make a difference.

  • Revenise

    2 years ago

    Of course!

    I would not factor out a possibility that various agencies are experimenting with their new found abilities to neuter the net. Yeah, Google went public in the last day or so that it is now in open cooperation with the NSA to spy on the tsunami of humanity that is 'waking up' to reality.

    Ignore anybody who blatantly brushes it off as a coincidence, they obviously don't see whats going on with the net... People like Michael Geist know whats going on and should be making a stand if he knew what was good for us.

    NSA and Google are partnering up to spy on the populace:
    http://www.youtube.com/watch?v=oMHyjRjyzRQ

    The House overwhelmingly passed a bill aimed at building up the United States cyber security army and expertise, amid growing alarm over the countrys vulnerability online. The new law will create a mega-agency to represent the government in negotiations over international standards and orders the White House office of technology to convene a cyber security university-industry task force to guide the direction of future research.

    FOX: NSA Starting a Cyber Army
    http://www.youtube.com/watch?v=YdY1wb66jw4

    FEB 05 - Will Cyber-Tsunami False Flag End Net Neutrality?
    http://www.youtube.com/watch?v=OItkNGpYN-8

    An attack used to control/shutdown the internet would ultimately be a painfully embarrassing attempt to bring about Net Neuter'ality.'

  • Revenise

    2 years ago

    Canada may be used as a test ground

    There is no way of knowing for sure what happened, but seeing what is going on with the NSA and the net it is absolutely probable.

    Death of Free Internet is Imminent
    Canada Will Become Test Case:
    http://www.informationclearinghouse.info/article20330.htm

    These psychopaths who presently believe themselves to be in control of things appear to be hell bent on sacrificing any human innovation that might keep our planet habitable over the next 100 years.

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