News

BC Flubbed Probe on Private Health Clinic: Critics

Facing lawsuits, minister vows to defend public health care. The Copeman case raises questions.

By Andrew MacLeod, 2 Feb 2009, TheTyee.ca

Health Minister George Abbot (head shot)

Health Minister George Abbott.

When British Columbia's Health Services Minister George Abbott responded to news private surgery clinics are suing him, as well as the Medical Services Commission and the attorney general, he vowed to fight vigorously to defend public health care and oppose extra-billing.

But the last time a clinic charging fees received public scrutiny (the Copeman Health Care Centre, which charges an annual membership fee), the government appeared to roll over, allowing the clinic to continue with a business many observers say they believe breaks Canadian health care laws.

"There is a pattern," said Lew MacDonald, co-ordinator of the B.C. Health Coalition. The surgical clinics do business very differently from how Copeman's clinic does, he said, and it is good that the government was set to audit them in February, which is what the statement of claim says spurred the legal action.

But looking at how Copeman was handled, he said, "It does raise a lot of skepticism for us."

It has so far been unclear how the government made the decision on Copeman, with results of the audit process kept secret by law and neither the government or the clinic releasing the details. To get answers, the BCHC filed a series of freedom of information requests. While the released documents are heavily severed, and questions remain, they do fill in key gaps in the story.

No evidence found

In a Nov. 28, 2007, letter to Don Copeman, then chair of the Medical Services Commission Tom Vincent wrote that the audit was completed and the government had found no evidence the clinic was breaking the law. The commission had decided at its meeting two weeks earlier that no further steps would be taken, he wrote.

The audit team found no evidence the clinic was extra billing patients for insured services, no evidence paying a fee got patients "enhanced" insured services and no evidence the fees created a barrier to access insured services, Vincent wrote.

To reach its conclusion, the letter said, the team "conducted a comprehensive, detailed, examination of a random sample of patient files and related documentation" during a two-day visit to the clinic.

A few weeks earlier, once the audit report was in, in the days before the MSC made its decision, Vincent sent an e-mail to the audit team asking a key question: "Does the Centre's fee afford those who pay it more timely access to specialist medical practitioners?"

David Anderson, the director of audit and investigations, answered, "We found no evidence that the Centre's fees afforded those who paid them a more timely access to the services of specialist medical practitioners."

No evidence sought

In an earlier exchange with the province, Copeman had said doctors at the centre will take patients who walk in to the clinic and treat them free of charge, but it never happens because they don't advertise their services that way.

The BCHC's MacDonald said the auditors obviously wouldn't find out about people who had been refused care by looking at the records of people who had been accepted as patients. They took Copeman's statements at face value, he said, and didn't look deeper.

"There's no evidence because they didn't look for the evidence," he said. "That to me would seem like a real big lack of due diligence on the part of the Medical Services Commission and the audit committee in particular."

The BCHC had tested that question itself. Three different volunteers called the clinic and asked if they could make an appointment, MacDonald said. "They all got the same response. You have to be a member."

Conducting a similar test not long after the MSC had cleared the clinic, The Tyee got the same answer. A reception person said, "You do have to be a member." For a non-member, she said, the fee to see a doctor would be $175.

Admitted violation

The MSC's lack of diligence on Copeman doesn't necessarily mean the Cambie Surgeries Corporation and the other clinics suing the government will get a free ride, MacDonald said. "Let's give them the benefit of the doubt as much as possible."

The questions and concerns about the surgical clinics are different from the ones around Copeman, he said. "Our concerns with Copeman are particular to Copeman," he said. "We're very aware Copeman and Cambie, and other surgical clinics like Cambie, are really different animals."

Where Copeman charges a membership fee, insisting that it covers all the non-insured services the clinic offers bundled together, the surgery clinics freely admit to charging facility fees. As the surgery clinics' statement of claim puts it, "Independent private surgical facilities receive facility fees for the use of their facilities for the purpose of operations and other procedures."

If Copeman is in a grey area of the Medicare Protection Act, the surgical clinics are in a clear violation, MacDonald said. "Facility fees are prohibited. It's fairly clear about that."

That the province was taking action, with an audit planned for February until the clinics filed their lawsuit, is a good sign, MacDonald said. "We need a provincial government that will proactively enforce the rules," he said. "It's high time we see some movement on the part of the government. Some folks were wondering what took so long."

Related Tyee stories:

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20  Comments:

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  • SharingIsGood

    3 years ago

    We know what took so long

    The Liberals are about to be turfed and they'll attempt just about anything to stay in office - even if it means pretending for a few months that they care about protecting public health care!

  • Frank

    3 years ago

    Pretending

    Exactly, they don't have to protect health care, just look like they're willing to do so until the election is over.

    And of course people like Bill Good will have them on to talk about how much they all value a universal public system :-)

  • ME2

    3 years ago

    I wonder if....

    As the chickens come home to roost, does anyone expect that CanWest will check out where they've been ?

  • Luke Skywalker

    3 years ago

    Private Health Care Clinics....

    Quote:
    Two-tier health care was first introduced by the NDP with the opening of the private Cambie Surgical Clinic to serve WCB clients.

    http://209.85.173.132/search?q=cache:KuvLJZ_ifbUJ:www.greenparty.bc.ca/content/new-model-sustainable-healthcare+%22Cambie+Surgical+Clinic%22+%22NDP%22&hl=en&ct=clnk&cd=1&gl=ca

    Now that's obviously common knowledge.

    Quote:
    The Supreme Court of Canada ruled Thursday that the Quebec government cannot prevent people from paying for private insurance for health-care procedures covered under medicare.

    http://www.cbc.ca/canada/story/2005/06/09/newscoc-health050609.html

    Thoughts anyone????

  • Frank

    3 years ago

    The NDP

    This will be news to some but the NDP invented public health care in Canada.

    Most Canadians seem to know this as Tommy Douglas being named "Greatest Canadian" wasn't because he was a snappy dresser.

    FRANK AND LUKE SKYWALKER, CEASE THE PERSONAL SNIPING. WE HAVE BETTER THNGS TO DO AT THE TYEE THAN REFEREE YOUR PETTY INSULTS. -- MODERATOR

  • Frank

    3 years ago

    One question

    Strangely, Mike Harcourt went from being a "Liberal" in Luke's eyes to an NDPer in just 4 hours.

    But a pair of politicians named Preston Manning and Mike Harris do agree with Luke.

    http://books.google.ca/books?id=gQk3cjpmPMgC&pg=PA51&lpg=PA51&dq=
    private+health+care+preston+manning&source
    =bl&ots=ISMBGBvhDU&sig=
    ppWwZ6f9C8fshkwBAnuVQ896GkY&hl=en&sa=
    X&oi=book_result&resnum=3&ct=result

    Just one of many similarities between Luke and Canada's most right-wing politicians.

  • Luke Skywalker

    3 years ago

    Frank...

    FRANK AND LUKE SKYWALKER, CEASE THE PERSONAL SNIPING. WE HAVE BETTER THNGS TO DO AT THE TYEE THAN REFEREE YOUR PETTY INSULTS. -- MODERATOR

  • Frank

    3 years ago

    Latest styles

    For those wishing to blame private clinics on the NDP I offer this link providing the latest in headwear for such people

    http://www.ericisgreat.com/tinfoilhats/

  • Frank

    3 years ago

    Or perhaps for the fairy-tale minded

    this might be more suitable?

    http://www.rettie.co.uk/buy_property/view_property/?p=8&reference=GLS080174&glasgow&structure_id=421

  • Frank

    3 years ago

    Gordon Campbell = Preston Manning

    Preston Manning supports private health care just like the Campbell government. From CBC's reality check :

    "In short, he has been banging his head against this wall even longer and louder than Klein and his most recent deliberations on the subject, as part of a Fraser Institute project last year called A Canada Strong and Free, sets out exactly where he stands.

    In it Manning calls for an end to federal transfers on the health front in exchange for tax points to the provinces that couldn't be clawed back as punishment for transgressing the Canada Health Act.

    More importantly, he calls on provinces to increase choice by offering a mix of public and private options for health-care delivery, payment and insurance. (Klein's proposal, by contrast, would open the private doors only to a very limited number of high-end hip and knee replacements as well as cataract surgeries, the kind that aren't necessarily covered by public insurance. He would also allow doctors to be both in and out of the provincial health insurance plan so they would be able to charge separately for uninsured services.)"

    http://www.cbc.ca/news/background/realitycheck/sheppard/20060405.html

  • Frank

    3 years ago

    Why Preston Manning?

    One should not be surprised to see a government supported by Reform Party voters acting so similarly to the grand-daddy of Reform ideology.

  • homegrown

    3 years ago

    Gordon Campbell

    Gordo appears to be doing all manner of "nice" things recently due to the upcoming election in May. Some people say the Liberals are going to be turfed: I am not so confident of that although I surely hope so. Let's hope everyone remembers all the things his government has done that have decreased the quality of life in BC and are not tricked by his recent turn to the "good".

  • G West

    3 years ago

    Two faced OR prima-facie

    A prima-facie case alleges that there are facts adequate to prove the underlying conduct supporting the cause of action.

    Given the following quoted excerpts from your text Andrew it is hard to sustain the argument that the Health ministry and Abbott, not to mention the CEO himself, are NOT doing their level best to assist Copeman in the demolition of public health care in the province.

    EDITED FOR LEGAL CONCERNS -- TYEE MODERATOR there was a cause of action to be made against these clinics months if not years ago.

    The fact the ministry and the commission ignored this cannot have been inadvertent.

    Quote:
    Copeman had said doctors at the centre will take patients who walk in to the clinic and treat them free of charge, but it never happens because they don't advertise their services that way.

    AND FURTHER:

    Quote:
    The BCHC had tested that question itself. Three different volunteers called the clinic and asked if they could make an appointment, MacDonald said. "They all got the same response. You have to be a member."

    Quote:
    Conducting a similar test not long after the MSC had cleared the clinic, The Tyee got the same answer. A reception person said, "You do have to be a member." For a non-member, she said, the fee to see a doctor would be $175.

    QED.

    (1)These turkeys are charging illegal fees.

    (2) CEO government being what it is, orders from the Premier's office seem unlikely NOT TO HAVE BEEN GIVEN.

    (3) It's hard not to conclude that the intent of the current govenment is to subvert the public health care system through the actions of philosophical fellow travellers like Dan Copeman...

  • sunshine coast girl

    3 years ago

    we'll just have to remind them

    homegrown.

    Here's a good start. And it's missing a lot of current stuff. My apologies, I can't remember who I "stole" this list from.

    The Golden Decade:

    Closed 1279 hospital beds 2002-2004
    Increased wait times by 30% on average since 2001
    Reduced home support services (cleaning, laundry and shopping) to
    5600 residents requiring assistance in their homes.
    Increased Pharmacare costs for 420,000 seniors.
    Cut 17 drugs from Pharmacare.
    Increased MSP premiums by 50%.
    Cut over $200 million from programs for children and families under
    the Ministry of Children and Family Development.
    Eliminated the independent offices of the Child, Youth and
    Family Advocates.
    Eliminated the independent office of Mental Health Advocate.
    Cut $50 million from child care.
    Broke contracts with health science professionals, nurses, health
    support workers and community social service workers legislated away key job protection rights previously provided under the Labour Relations Code to health care workers and community social service workers.
    Cancelled a negotiated $2.5 million wage increase for community
    social service workers, and then rolled back their wages by a further $40 million.
    Rolled back wages of hospital support workers by 15%.
    Fired 8,000 hospital workers (87% of hospital workers in B.C. are
    women).
    Privatized laundry, food, cleaning and other hospital services.
    Privatization resulted in wages being cut to $9.50 to $11.00 an hour
    with few benefits.
    Reduced minimum wage from $8 to $6 an hour for new workers.
    Cut 550 staff at Workers' Compensation Board.
    Deleted one third of staff at the Employment Standards Branch.
    Closed 113 schools.
    Deleted 2,500 teachers (350 teachers because of declining enrolment;
    the rest because of government cuts).
    Broke contract with teachers.
    Increased college and university tuition fees by 104%.
    Cut training and apprenticeship programs.
    Cut 1,200 staff between 2001 and 2004 from the 2 main ministries
    dealing with the environment; Ministry of Water, Land and Air Protection, and the Ministry of Forests.
    Cut regulations protecting the quality of drinking water.
    Cut spending on wildlife protection and law enforcement to the lowest in 20 years.
    Introduced parking fees in provincial parks, reduced provincial park
    attendance by 25%
    Privatized one third of BC Hydro to Accenture, a Bermuda based company.
    Privatized B.C. Ferries, ferry fares increased.
    Increased ICBC rates by an average 18.6% over the last 4 years.
    Increased drivers' license fees.
    Increased parks, hunting and fishing fees.
    Cut taxes by $2.2 billion - the biggest benefit going to business and
    the wealthiest.
    Continues to close long term care beds.

  • billybud

    3 years ago

    2tier is here

    What i don't understand is how the liberal government can act like they are not part of this.At Worksafe B.C.one of the visiting physicians books his surgeries at the Cambie Clinic,not at one of the many hospitals in the lower mainland.They can rationalize that,it gets the worker back to work faster but,it is still bypassing the system for a private clinic.Why can't this government build it's own surgery clinics to take the pressure off of the hospitals?

  • Frank

    3 years ago

    billybud

    So if we turned half the hospitals of BC over to private companies the public would be better off because those suddenly private hospitals would take the pressure off the public half?

    How does that work exactly?

    After all its the same thing as doctors leaving the public system and going into private settings.

  • Latarnik

    3 years ago

    Socialism is envy

    Only Cuba and North Korea do not allow doctors to run their business like barbers do.
    In Britain, Trade Unions introduced National Health Service years ago, now require in new labour agreement, right to use private clinics. Got smart.
    Premier Paul Martin or socialist Pierre Trudeausky would seek medical advice in Mayo Clinic, France or anywhere else, but you, unwashed masses wait your turn.
    I hate the word service; Medical Services, Customer Service, Postal Service or military service, do not sound good to me anymore since my friend rancher bought young bull to service his herd of cows.
    I figured out what a word service is all about.

  • MacKenna

    3 years ago

    Look at the smug smile on that twit

    Gordon Campbell and his cronies are so far from being liberal the electorate should sue them for false representation. In fact, they are further right than the Socreds used to be; about as rightwing as Harpo's reformers. I can't wait to see the end of the trash they are. As for private medical clinics, members of the public that support the idea must be completely out of touch with the cost of private health care. Who in their right mind would pay a clinic a "user fee" of thousands a year for a family physician. Good lord. Physicians for privatization should move to the states if they are in it purely for money (and that's all this is about). They couldn't care less about the health care needs of Canadians. They want bigger bucks than the big bucks they are being paid.

  • North of Hope

    3 years ago

    BC Liberal Policy

    billybud asked, "Why can't this government build it's own surgery clinics to take the pressure off of the hospitals?"

    If the BC liberals did that, then they wouldn't be helping their friends, they would be helping us. It is not their policy to help people. They are only acting to help their friends and contributers to the BC Liberals.

  • ME2

    3 years ago

    laternik

    I suppose you include such as Military Service, Customer Service and a Church Service in the same category.

    It's for sure you believe in a level of "Free Enterprise" in which extortionate charges for anything are OK, providing they are "legal".

    And then, it's always been OK, hasn't it, to employ the SERVICES of hated gov'ts to pay for training doctors, and to put in place legislation that maintains standards and protects them from competition.

    If we hadn't recognised that doctors provide a SERVICE to the community, we'd still allow barbers to combine practicing medicine with barbering, as they once did, in your good ol' free enterprise tradition.

    If you can't see all your Friedmanite experiments collapsing throughout the world today, you'd better do some reading.

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