News

Province's New Counting Makes Homeless Disappear, Say Critics

Numbers just for internal use says ministry.

By Tom Sandborn, 30 Mar 2009, TheTyee.ca

Judy Graves

Concerns: city's homeless advocate Judy Graves

The ministry responsible for helping the homeless in B.C. has quietly introduced new rules for deciding whether a welfare recipient is homeless. The new method will almost certainly reduce the number of people classified as homeless, and some critics predict the drop will be dramatic.

The new criteria, introduced in February by the Ministry of Housing and Social Programs, use a different definition of homelessness than does the Metro Vancouver/GVRD "Still on Our Streets" report, most recently conducted last spring.

The Tyee confirmed with a ministry representative that the new policy is in effect. A document available on the ministry's website is designed to help front line staff use the new criteria to classify aid applicants.

The Homeless Indicator document says the new criteria are designed to "better identify and track homeless clients." It goes on to direct front line workers to classify aid applicants as homeless only when they have been living in public spaces -- on the streets, for example, or in abandoned buildings or in tent cities -- for more than 30 days or if they were brought into the system by a B.C. Housing outreach worker.

As a result, people who have lost housing two or three weeks ago and are sleeping in a downtown doorway are technically still housed, as far as the ministry is concerned.

Couch surfers not categorized as homeless

The criteria document explicitly prohibits classifying a recipient who is "couch surfing" (sleeping on a friend's couch or floor) as homeless.

By contrast, the Metro Vancouver/GVRD homeless count identifies couch surfers as "sheltered homeless."

The ministry document directs staff to consider as housed people who are living in inadequate housing with no running water and no heat.

Also counted as housed are people living in time-limited housing such as women's transition houses or second stage housing.

People in these circumstances were counted as homeless in the "Still on Our Streets" survey last year.

Judy Graves, who since 1991 has served as Vancouver's coordinator of tenant assistance, effectively the city's point person on homelessness, has concerns about the ministry's new standards for deciding who is homeless, especially the decision that couch surfers would not count as homeless.

"Couch surfing sounds innocuous," she told The Tyee. "But couch surfers are in a dangerous position. Too often what is happening is a young person has to pay for a warm bed by giving sex. It's not an acceptable way to live."

Goal is better tracking: ministry

Graves said she worried the province might take over the Metro Vancouver homeless count, which has in the past produced information critical of government programs.

However, a ministry representative told The Tyee the new ministry figures were for in-house use only and would not substitute for homelessness counts of various municipalities.

The ministry representative denied that the new homelessness criteria were designed to reduce the number of acknowledged homeless in the province or on provincial welfare rolls. In an e-mail to The Tyee the representative said:

"This indicator is for tracking purposes so we can provide better service to those identified through this process, such as referrals to homeless outreach. Prior to the implementation of the Homeless Indicator, the No Fixed Address (NFA) had been the primary indicator of homelessness for clients on income assistance.

"The NFA indicator did not properly track income assistance recipients -- the result was many homeless income assistance clients were not properly identified.

Having a reliable, ongoing homeless indicator provides valuable information about the depth of homelessness and informs policy and program development."

Contrasting methods of counting

Metro Vancouver's "Still on Our Streets" report arrives at its estimate of homeless numbers based on a 24-hour snapshot of homelessness on March 11, 2008. Hundreds of volunteers spread out across the Lower Mainland, checking on homelessness in all the region's municipalities except Bowen Island, Anmore and Belcarra.

The numbers generated, which the report recognizes are almost certainly lower than actual homelessness that day given the difficulty of finding and counting the homeless population, show a total of 2,660 homeless people in the region. Of these, 1,086, or 41 per cent, were classified as "sheltered homeless." So, if the count had used the same criteria as the new ministry policy, the number of homeless in the region would have been cut almost in half.

Fear and Punishment at the Housing Ministry?

A source who works in the B.C. government's Housing Ministry, who asked to be anonymous, told The Tyee that the new rules for defining who is homeless are designed to "hide the real degree of a social problem."

"It seems like every third person I'm seeing is couch surfing," the ministry worker told The Tyee. "There are thousands of homeless recipients in Vancouver, and this change will make a lot of them disappear from the public record. These new criteria burn me up. They are nonsense, garbage."

The source wished not to be named, claiming fear of repercussions from higher ups.

The Tyee asked a ministry representative if that fear might be justified. The spokesperson sent an e-mail saying: "It is standard practice across government that calls from the media be directed to the Public Affairs Bureau for processing and coordination."

The ministry spokesperson, who also asked not to be quoted by name, would not confirm or deny that staff members who go public with concerns about ministry policies face punishment from superiors.

T.S.

Recently B.C. Auditor General John Doyle issued a report criticizing the province for failing to solve the homeless problem and urging its efforts be focused much more effectively.

"The continuing increase in the number of homeless counted suggests a lack of success in managing homelessness, let alone reducing it," the report said.

In the wake of this criticism, Housing and Social Development Minister Rich Coleman said that his government has bought 23 Vancouver hotels for upgraded housing for the homeless and created more than 4,000 supported housing units.

Coleman recently told The Tyee that his government has successfully housed 2,600 homeless last year, although he declined to say how many B.C. residents remain homeless.

However, the Minister told The Tyee in January of 2008: "The estimate I have from B.C. Housing is that between 4,500 and 5,500 are homeless at any given time in B.C."

Numbers with political impact

Laura Track, a staff lawyer with Vancouver's Pivot Legal organization, is concerned about the ministry's new way of defining who is homeless. She says coming up with a firm number of who needs shelter has big implications for the government. "How do you know how much housing is needed or what level of support services are required if you have no idea how many people are falling through the cracks?"

Track notes that Minister Coleman has in the past offered an estimate of the number of homeless that was one half to one third the figure used by researchers for the Centre for Applied Research on Mental Health and Addictions. Their findings put the number as high as 15,500.

The new method by Coleman's ministry for defining who is homeless does nothing to reassure Track, who says, "It's impossible for me to understand why the ministry wouldn't identify someone who's been living on the street or using a shelter for three weeks as homeless. If they don't identify a person as homeless when they first make contact with him, how will they follow up appropriately?" she asked.

Gail Harmer, a retired welfare worker with long experience working with the homeless, told The Tyee "the new criteria will seriously undercount the number of the homeless on welfare. We're seeing this because of the upcoming election. The Liberals want to look like they are doing something."

Province reorganized homeless effort

Days before the auditor general report was released, Coleman announced that he was centralizing homelessness concerns within his ministry, placing a deputy minister in charge of an integrated approach that linked efforts of various ministries.

Pivot Legal's Track has some advice for the province on how to actually make some progress on the housing file.

"If the government wants to reduce the number of people counted as homelessness, it should start building social housing. Vancouver alone needs 800 units a year to make a dent in its homelessness crisis, according to the city's Homeless Action Plan. Build homes. That's how you reduce homeless numbers, not by changing the way you count them."

A ministry representative told The Tyee by e-mail that in 2008, before the new way of defining who is homeless was in place, the ministry's Vancouver Coastal Region saw the number of homeless welfare recipients up by 312, a 19.7 per cent increase. For Vancouver Island Region, the increase was 17.6 per cent and for the North Region the increase was 33 per cent.

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10  Comments:

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  • Frank

    2 years ago

    Animal Farm

    With Coleman in charge I don't think any of us believed the Liberals were serious about reducing homelessness. Changing instead the way homeless are counted is pretty much what I would expect from Coleman.

  • Stump

    2 years ago

    Sauce for the goose

    "The ministry document directs staff to consider as housed people who are living in inadequate housing with no running water and no heat."

    Cut the water and heat to the Leg. Let these f*ckers try to live life like one big camping trip. Then we can re-classify them from mindless to useless and spend our taxes on people who need it.

  • southdeltawalker

    2 years ago

    Truth not facts......

    Funny thing about this new way of counting....wave the counting wand and poof the homeless "disappear".

    The Government can try to spin their version of "facts" anyway they want but the truth is that the homeless numbers are shocking.
    Homeless numbers continue to grow and 8 yrs. of Liberal government policies have only increased homelessness.

    I guess with this kind of record, "magic" is the only option.

  • RiverEyes

    2 years ago

    A Day Late, a Dollar Short

    Eight years of these increases due to bottom line mentality and this is where we are. Mr. Rich"Give-Away-the-Forests-to our-friends" Coleman was the consumate dude to push over into a messy portfolio of housing. He is showing here what got him into so much doo-doo over westcoast southern vancouver island forests debacle: a panache for numbers in the stellar performance of prestidigitation.
    Quick! Point the camera the other way! Toward the hundreds of tricked out sick people who amount to fewer than counted!
    Phantom people, ghostlike, hovering over sidewalks in downtowns throughout the province. Even in Jolly Old Oak Bay and historic Nelson last time we were through.
    It is disgusting how Rich Coleman is so adroit at numbers he fudges them whether it's acres, hectares or human beings.
    BC-STV or bust!

  • aardvark

    2 years ago

    Homelessness in BC

    Another case of smoke and mirrors - change definitions, change the laws, change the rules - and then spin so fast that voters won't be able to peel the wool from their eyes!

  • sicntired

    2 years ago

    Liberals numbers games

    They passed a law to control lobbying and they gave the homeless file to Rich Coleman.This has Rich's paws all over it.The guy loves to fudge figures and make announcements that have as much reality to them as the new homeless figures will.I have friends that have been living outside and don't even bother with social services because they come up with new hoops weekly and won't give people with issues such as alcoholism any money,even to eat if they don't sign up for job training that is totally redundant.They force people on disability to apply for early Canada pension,cutting the applicants cheque by a third.

  • morechatter

    2 years ago

    Lets Count Coleman Out and make him Disappear

    Its not like he is good for anything but destroying scared institutions as the man is Out to Lunch which looks like thats where he spends most of his time and a great deal of tax payers money on Lunch and Dinner and Supper and don't forget these morning snacks and those after noon treats.
    As he shovels garbage down the throats of the poor. Did you know that if people eat to much they can explode, remember that movie the 7 deadly sins? It ain't over till the fat man sicks and I' wonder if he knows this tune. Hit the road Jack and don't you come back no more, no more...

  • morechatter

    2 years ago

    Correction: Fat Man Sings

    And his health much be precarious carrying all that unecessary weight and the stress of wondering where to eat next is going to be a sure killer when it comes to calories.

  • abigail

    2 years ago

    Creative Counting

    This counting method is not "new" to the Liberals or for that matter to their predecessors. When Riverview was being downsized and mental health patients being "deinstitutionalized" without appropriate community supports i.e. adequate service dollars being deinstitutionalized to provide effective community supports for those patients, advocates and families were very concerned about the tracking and evaluation of the patients and the success or failure of the new system of service provision. We were concered that prematurely released patients facing inadequate and unwelcome services would literally "take to the woods" to avoid treatment and the risk of further institutionalization or forced community commital. The "counting and tracking" system used by the "system" included the premise that if a deinstitutionalized patient (or any other elopee from Riverview) were to "disappear" into the woodwork or the downtown eastside, and evade detection for 30 days, they were deemed to be discharged - thus, those who in fact fell through the cracks were counted as "discharged" (which has a connotation of successful treatment and support) rather than "lost". Creative counting indeed!

  • Rod Smelser

    2 years ago

    What's new?

    How is this act of bureaucratic denial any more incredible than the fact that the housing allowance for a single person is less than $400 per month? It's just a case of the same great minds at work, and to blame all of this on people at the political level is extraordinarily naive.

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