- Ms Kaye is a Tyee Builder. You can be, too.
- Mary Carlisle is a Tyee Builder. You can be, too.
- Prem Gill is a Tyee Builder. You can be, too.
- Nancy Flight is a Tyee Builder. You can be, too.
- Justin Everett is a Tyee Builder. You can be, too.
- John Westover is a Tyee Builder. You can be, too.
- Nora Etches is a Tyee Builder. You can be, too.
- Edward Henderson is a Tyee Builder. You can be, too.
- Bharadwaj Chandramouli is a Tyee Builder. You can be, too.
- Dean Chatterson is a Tyee Builder. You can be, too.
- Marius Scurtescu is a Tyee Builder. You can be, too.
- Robert Parkes is a Tyee Builder. You can be, too.
- James Murton is a Tyee Builder. You can be, too.
- Susan Doyle is a Tyee Builder. You can be, too.
- Vincent Strgar is a Tyee Builder. You can be, too.
- Helen Spiegelman is a Tyee Builder. You can be, too.
- Subir Guin is a Tyee Builder. You can be, too.
- Kimball Finigan is a Tyee Builder. You can be, too.
- Joanne Manley is a Tyee Builder. You can be, too.
- David Leach is a Tyee Builder. You can be, too.
Top Private Health Player in BC Slammed for 'Windfall' Profits
John Laing firm rebuked in parliament of UK, where it is based.
Laing project: Abbotsford Regional Hospital and Cancer Centre.
The multinational company chosen to operate B.C.'s first two major private-public partnerships (P3s) in health care has been slammed in its home country for refinancing projects to create windfall profits and, as a result, endangering patient services.
But a provincial government spokesperson says there is nothing in any of this offshore trouble to worry the B.C. taxpayer or health service user.
John Laing PLC, the international company behind B.C.'s first P3 medical facilities in Vancouver and Abbotsford, has been sharply criticized in the United Kingdom, where Tory Member of Parliament Edward Leigh, who chairs the House Public Accounts Committee, said John Laing PLC and its consortium partners represented "the unacceptable face of capitalism."
This strong language came after Leigh's parliamentary committee reviewed John Laing's involvement in the construction and operation of the Norfolk and Norwich Hospital (N&N).
Refinancing said to produce 'windfall' and risks
Leigh was responding to the decision taken by John Laing and its partners in the public private partnership at N&N to refinance the deal in 2003, just two years after opening the new hospital. The refinancing extended the term of the contract by five years and borrowed an additional 116 million pounds sterling (about $200 million Canadian).
But most of the new money didn't go toward improving hospital service in Norwich. It went, said critics, to create "windfall" profits for investors.
The new financing allowed the business partners in the Octagon consortium to accelerate their rate of return dramatically. The 53 per cent increase in borrowing was used by John Laing and its partners in Octagon (Barclays, Serco and Innisfree) to flow through most of the new money immediately to member companies, driving the return on investment up over 60 per cent. The consortium has estimated its rate of return at 19 per cent when originally bidding on the contract for the hospital.
The public part of this public-private partnership, the hospital trust, will receive 29 per cent of the money borrowed over the multi-decade lifespan of the deal, at least in theory. However, the House Public Accounts Committee was sharply critical of this deal, which it says leaves the trust "exposed to significantly increased risks."
Contracts safeguard public: Partnerships BC
Tera Nelson, who speaks for Partnerships B.C., told The Tyee by e-mail that the B.C. government had build protections into its contracts with the two John Laing controlled companies operating P3s in the province that should protect against a repeat of the unfortunate U.K. experience with refinancing, quoting the agreement with Access Health Abbotsford:
"Access Health Abbotsford shall obtain the consent of Abbotsford Regional Hospital and Cancer Centre Inc. before carrying out refinancing activities. The public sector is entitled to receive 50 per cent share of any refinancing gain."
Allyson Pollock, a health policy researcher at the University of Edinburgh, is a critic of the wave of private for-profit projects seen in recent years in the United Kingdom health-care system. She said that in her country, the use of private finance initiatives or PFIs (the same funding structure called P3s in Canada) has resulted in cuts to health-care services and employment in order to support private profit.
"With PFIs, you pay for three hospitals and get one," she said. "The only way that the companies can get their profits is by cutting services and hospital staff. The refinancing at Norfolk and Norwich Hospital is a good example."
Another example of cost overruns arguably caused by P3-type funding occurs at the Queen Elizabeth Hospital in London (also linked to John Laing management) where Pollock's research shows that charges related to the public-private structure created "capital costs that are not wholly funded in the tariffs," charges that put the hospital into deficit while other neighbouring hospitals not lumbered with the PFI costs operated with a budget surplus.
In 2006, following the refinancing deal at Norfolk and Norwich Hospital, British media reports suggested that the loan restructuring would result in up to 450 staff cuts at the hospital and reduced service for cardiac patients.
Rise of a P3 powerhouse
John Laing started out as a family-owned construction company in 1848. The firm has morphed recently into a specialist in P3 delivery of public services. Since December of 2006, Laing has been a totally owned subsidiary of the Henderson Group, a private equity company that manages over $100 billion in investments worldwide. Laing has operations in the U.K., Norway, Finland, Canada and Poland.
In Canada, Laing has become part of privatization history, purchasing in 2007 the company that had built B.C.'s first major P3 medical facility at Vancouver General's Leslie and Gordon Diamond Health Centre.
Speaking at the opening ceremonies for the Diamond Centre, Premier Campbell was enthusiastic about this first product of his cherished P3 strategy in health-care delivery.
"This public-private partnership has provided best value for taxpayers' dollars, while supporting innovation and quality in the creation of the centre," said Campbell. "The integrated range of health services will make it much easier for patients to receive co-ordinated health care. By working with a private-sector partner with expertise in health-facility building, design, finance and property management, we are saving approximately $17 million. Vancouver Coastal Health can move ahead on what they do best -- provide expert health-care delivery," Campbell told the crowd.
Controversial push for P3 approaches
Premier Campbell's travels in the U.K. and across Europe in search of private-sector options for B.C. health care, as well as some of the cautionary stories he apparently did not hear while on the whirlwind tour, were chronicled by The Tyee in 2006. The next year, Premier Campbell sat through presentations at a Vancouver Board of Trade event from experts who surprised the assembled free-market fans in attendance by expressing skepticism about the desirability of introducing for-profit elements into Canadian health care.
That same year, Tyee readers learned that top leadership within the Fraser Health Authority had expressed doubts about the desirability of the P3 model for new health facilities in their regions.
At the same time it purchased Access Health Vancouver, the company responsible for the pioneering P3 at VGH, John Laing also bought a related company, Access Health Abbotsford. Through the Abbotsford subsidiary, Laing opened the Abbotsford Regional Hospital and Cancer Centre this September.
The Abbotsford P3 was named deal of the year in 2005 by Project Finance magazine. The Vancouver and Abbotsford projects have both been built and are operated under 30-year contracts.
Three owners in three years
Laing is now the third international company to own these two P3 operators in B.C. in as many years. Laing purchased them from the Australian investment bank Macquarie in 2007, while Macquarie had only owned the companies since 2005, having acquired them from the Dutch bank ABN Amro in that year.
This fast shuffle of ownership even before the construction work is done on the medical P3s might appear to run counter to the claim often made for P3 developments that they lead to long-term partnerships between government and business in health-care delivery. But the "history of the project" section on the website for the Abbotsford hospital mentions Access Health Abbotsford (AHA) as the operator of the hospital but does not include any background on the firm's primary owner, John Laing PLC, or the multiple ownerships that have marked AHA's recent history.
Partnership B.C. is untroubled by the shifts in company ownership, Tera Nelson told The Tyee.
"With respect to change of control, we have provisions in our current project agreements that a change of control cannot happen for one year following service commencement. Our understanding is that John Laing has expressed its interest and desire to be a long-term operator and in fact, that is their record in the U.K."
Nelson added: "The change of control that occurred on ARHCC had no impact on the scope, schedule or budget of that project. Our partnership relationship with the concessionaire under the agreement is a long-term one."
Related Tyee stories:
- 'How Many Bottles of Wine to Build a Hospital?'
Libs' audit lets high-flying P3 deal makers off hook: NDP. - Risky Business by Libs Exposed
Privatizer given $149 million contract without cost benefit analysis: auditor general. - Europe's Health Reforms: Hard Lessons
An investigation into health care reform issues in European countries Premier Campbell visited in 2006.




12
Login or register to post comments
G West
3 years ago
'PROTECTIONS'
Protections in the contracts...Why don't I believe that statement?
Perhaps because the spokesperson also uses the qualifier 'should'.
Given the British experience, the bona fides of John Laing as a 'long-term' anything seem to be on about as shaky ground as the financial future of this province.
sailorkris
3 years ago
Long term as long as there are profits
This is rediculous. It's like sending your clothes to the dry cleaners and paying for it on a credit card because your broke. Wash at home for pete's sake!
DJT
3 years ago
Profits and cutbacks? Noooooo
Windfall profits and service cutbacks- noooo, it can't be! Everyone knows these private companies have the utmost concern and compassion for the health of BC'ers!
Introducing "profit" into the health care field, or any other area having to do with compassion and care for people (care for the elderly, etc.)is a serious conflict of interest, period. P3's should be a non-starter as far as these types of ventures are concerned (or any other, for that matter). The fact that Campbell and his cronies would even consider this type of relationship in regards to health care shows his contempt and lack of concern for the (ordinary) people of BC.
morechatter
3 years ago
Windy fall profits and reduced services
Its what Campbell and company have been all about since they got elected in 2001. You gotta remember when they first came in they stripped most of the Ministries of their ability to provide services while putting many to the street. So lets see during windfall times your dip into the pockets of the poor not excluding children and make drastic cut backs to government services including health care. What do you do in hard times? Thats just it your screwed big time as many watch your homes and business go under. Even trans link gets money from everywhere and tons of it yet no buses just cops despite at least a million new bus riders. I wonder what trans link is doing with all that money as even Layton came and dropped a bundle on them? Its profits above all else as we see many in need of surgery and health care go without here in BC while they feed their poor the cities garbage. If you are selling the cities poor your garbage in good times what are you going to sell them in a recession or is the price on the garbage also going up as we move to wards stagflation?
mcdull
3 years ago
Hospitals
Oh yes our experience with VIHA was not great. My 91 year old father had a stroke at the beginning of July. He was put into Nanaimo Hospital 4th floor with all those difficile c patients. Finally got him to the 5th floor which was slightly better. Whe we couldn't get him into The Lodge on Fourth(as ladysmith hospital has been closed)and we never got agood reason why he couldn't get into the lodge.They first wanted to send him to Parksville then we had to settle for Wexford Creek in South Nanaimo. Maybe a good thing as it seems cuts at the lodge have cut care.Ain't private companies great. Ain't VIHA great. The day he was to be moved we got to NRH at 10:30 as told to move him at 11:30, while I went to pay his bill for his 20 days at NRH as along term care patient my wife went to find him to prepare for the move, no luck finally even though the computor said he was still there he had been moved. Finally my wife found a nurse who knew he had been moved at 9:30. Boy was he confused. To a new place with no one he knew. Great.Finally found him at Wexford. But why couldn't a man who wasa Vet whos was Born in 1916 in Ladysmith and lived his life here but couldn't die here die here, no luck. He passed away at Wexford in Nanimo. His father died in 1917 at Vimy ridge for Canada. Great treatment BC liberals. It seems he was not a high enough priority.Thank you to Wexford they at least made his last days not bad.
mcdull
3 years ago
Sorry I rambled but I still
Sorry I rambled but I still get upset and oh yes those glorified cleaners at the hospital make less than the hotel cleaners I talked to who have less work to do.
DPL
3 years ago
Dont feel bad Mc Dull. The
Dont feel bad Mc Dull. The more folks who remind us that the system stinks , the sooner King Gordo and pals get booted out of office. The sooner folks start understanding that those companies arn't in business to assist anyone, but to make money, the better.
VIHA stuck me for 1652 bucks for leg braces, that were prescribed to me by my surgeon. Now VIHA sends me a questionnaire about how things went in their place. Queens Alexander's here in the Victoria area. I just sent it back with a cover letter I had previously sent to their finance section with an aditional note about the bloody things being hard to put on, and they hurt and drew blood here and there. Will VIHA reply? Well I rather doubt. They stressed they didn't expect us to use our name! VIHA seems to think they are supposed to make a profit, maybe to pay the wages of the mulititudes of folks working for them. Health care in BC has gone down hill and with this government I can see no improvements coming anytime soon. My God to get shunted to the finance person was a bit of a shock because till that minute I had no idea it was up to me to pay for the braces, and fitting of them.
To see signs says. "We accept mastercard visa and a couple of others", I thought I was in a garage not a Government establishment.
BC Mary
3 years ago
Sad stories but helpful ...
Thanks, McDull and DPL for your real-life stories. Very sorry McDull about your father's experience, it adds sorrow to your grieving. Things shouldn't be like that.
It's important to talk about what happens. Can't fix the problems until we're very sure what the problems are.
I think the major problem might be gordon campbell wanting to run everything like cheapskate commercial business. Everything is a commodity - even human decency - to be bought and sold. For private profit.
Someone should tell him that isn't what efficiency means. And it sure as heck isn't what public service means.
PepperGirl
3 years ago
Profits vs. Public Interest
Private companies are in business for one reason: profit. When public services are turned over to private companies, they squeeze money out of service provision to fund their profits, windfall or otherwise.
Why do we need P3's - didn't Gordon just give his executive ranks up-to-34% raises to make sure they can attract and retain the best talent? Surely that should mean they have the skill set to get the best value for the public dollar? Surely they don't need some shark in a business suit skimming a profit off the top to show them how to run a hospital or other public facility? If they DO need P3's, why the hell did they get up-to-34% raises?!
One last question: What'll it take before Gordon stops selling out the interests of the public? Answer? Enough voters willing to hold their noses and vote NDP. (I'm not an NDP fan, but I believe in choosing the lesser of two evils...)
morechatter
3 years ago
Report on World's Health Care System Just Delivered
And USA and Canada get slammed for the poor delivery apprently we have a great deal in common with our ability to meet the health needs of our citizens with the USA. Who would have thought?
morechatter
3 years ago
Patients forced to do their own cleaning
Now thats what I heard when in the hospital how if you wanted something cleaned or be cleaned you had to figure out how to do it yourself dying and all.
G West
3 years ago
Spending
BC's per capita spending on health care has fallen from 1st in 2001 to 9th (out of 10 provinces) in 2007...
Is it any wonder the results are problematic for the people health care is all about - ie, the patients.
Of course Minister Abbott will reply that he has a survey about British Columbians being the 'healthiest' people in Canada.
All I can say is, it's a damn good thing -
because when they do get sick they're going to be in a world of trouble.
As anyone who has had any contact with the health care system recently will attest.
This is the consequence of 7.5 years of Campbell Government - Companies like John Laing and Gordon Campbell's friends are clipping coupons - British Columbians are cutting corners and praying they don't get sick....