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'Like Yesterday's Trash'
Locked out Teamsters at Rocky Mountaineer say they've been 'erased' by politically well-connected management.
Alison and David, locked out members of Teamsters Local 31. Photo: Tom Sandborn.
She was a pioneer for her company, and now, she says, her employer is "throwing us out on the street like yesterday's trash."
Tina Richardson has worked on the Rocky Mountaineer luxury train since its inaugural trip two decades ago, and over that time she has faced just about every challenge that train travel can offer. But being locked out by her long time employer has been harder to face than the dangers of mountain railways, the Teamster Local 31 member said.
"I've experienced derailments and mud slides at work, and I've provided first aid to passengers with heart attacks, strokes and epileptic seizures. For more than 20 years I've studied on my own time to bring more background information to the commentaries we do for our passengers. I've always loved my job, the other on boards and my passengers. But now, instead of negotiating with us, management has locked us out and replaced us with scabs. Management seems both flippant and oblivious."
Richardson, a single mother with three children, one recently diagnosed with leukemia, is at the centre of a long simmering labour dispute at the luxury travel Rocky Mountaineer, an eight-month stalemate that has generated drama and outrage. Samples:
The company recruited replacement workers (known pejoratively to the union movement as "scabs") on Craigslist to replace long-serving union members as on-board attendants.
A judge handed down contempt of court convictions over allegations of picket line misconduct by Teamsters.
A letter from Vancouver city councilors urged management to negotiate with their workers.
And gala events held at the railway's Vancouver terminal had to contend with picket lines.
Now, in the run-up to a new season, ads for scab workers have started running again and the union that represents the locked out attendants is planning a big rally on the afternoon of March 5.
And the mayor of Vancouver, Gregor Robertson, has added his voice to critics that say the Rocky Mountaineer is engaging in labour practices that, while technically legal, are unfair and run counter to rules most employers must abide by in British Columbia.
'It's just union busting'
The 108 on-board attendants that the Rocky Mountaineer locked out on June 22 all belong to local 31 of the Teamsters, a union they had recently switched to after a previous relationship with the Canadian Autoworkers.
When The Tyee visited the picket line outside the Rocky Mountaineer depot on Cottrell Street east of Main and Terminal, where the March 5 rally will be held, several of the workers there said they thought the lockout reflected management hostility to their new union.
"It's just union busting," muttered one grizzled picketer.
Tina Richardson agrees. She told The Tyee in a phone interview that her company had hired a new vice president from Disney and launched a new "cheap labour" policy.
"It is disgusting how the company who claimed to have no money to give the onboard attendants a minimal pay increase after a three year pay freeze has spent a million dollars on legal fees, hiring specialized labour security guards since last June 22 at $30 an hour and hired bagpipe players to play during every departure out of Vancouver in order to block out our voices on the picket lines, with no regard for something the company spent 21 years cultivating, 'spectacular guest service.' It is heartbreaking," she said.
According to Richardson, the piper, security guards and tarps rigged on the station fence have all had the impact of "erasing" worker presence and their concerns.
BEHIND THE LINES
The long running labour dispute at the Rocky Mountaineer has seen a number of public events held behind the Teamster lines, but at least one major special events organization decided to cancel its arrangements to use the venue rather than ask attendees to cross a picket line. Most recently, a gala $250-a-ticket charity fundraiser for the Looking Glass Foundation, which advocates for victims of eating disorders, was held behind the lines at the Rocky Mountaineer venue. Former electronic media personality Pamela Martin, hired this summer as an outreach worker for B.C. Premier Christy Clark, emceed the event, which featured a performance by Sarah McLachlan.
Looking Glass founder Cindy Dobbe told The Tyee that she had only been contacted by the Teamsters in the week before the event, making it impossible for her to move the fundraiser. Organizers of a Vancouver International Film Festival gala, held behind the picket line in October of last year, saw attendance cut by a third when compared to the previous year's event.
But that same month, the organizers of an annual showcase for special events and meeting professionals in B.C. made a different decision. The event, the Canadian Special Events and Meetings Expo West, was moved away from the Rocky Mountaineer when organizers were informed of Teamster plans to picket the event.
"The event industry carries a strong voice and this move by the Teamsters was targeted to carry maximum effect on the venue and its ability to secure future business until this strike is resolved. It's very unfortunate that we are caught in the middle of and paying the price for a dispute we have nothing to do with," commented event organizer Scott Wyatt.
Ready to negotiate says company
Ian Robertson, a media spokesman for the Rocky Mountaineer told The Tyee that the labour dispute was "unfortunate" but defended the use of scabs as the company's "moral and legal right." He's right about legality. Normally use of "replacement workers" during a dispute is illegal in B.C., but the railway, which operates under federal jurisdiction, has been able to take advantage of a loophole that allows such nationally regulated firms to hire scabs.
Robertson said his company is eager to negotiate with the Teamsters, claiming the union had not responded since July to his firm's seventh contract offer. However, he also confirmed that agents acting for his firm were busy recruiting "replacement workers" for the upcoming season. One of the banners on view at the Rocky Mountaineer picket line advertises a recently created website designed to discourage its readers from taking jobs as "replacement workers."
Rod Blackburn, the vice president of local 31, sees the stalled negotiations differently than the Rocky Mountaineer's Robertson does. He told The Tyee in a phone interview:
"Sure, they'd love to have us back at the table if we offered something like their last offer. After a three year wage freeze they want us to accept a two per cent roll back in wages and agree to sharing accommodations when we come off very long, exhausting shifts out of town. They want us to ask for even less than their last offer."
Blackburn said his local has begun a campaign of letters to unions around the world informing them of the lockout at the Rocky Mountaineer and urging members not to book trips on the line during visits to B.C.
'They view us as disposable'
One long term Rocky Mountaineer attendant, who asked us not to use her name for fear of company retaliation, agrees with Blackburn's assessment of the employer's bargaining stance.
"They haven't shown any interest in bargaining," she told The Tyee. "They view us as disposable, and they just aren't willing to negotiate. I want your readers to know that our company is not bargaining, and would like our membership to pay the cost of being lockout in contact concessions which seems unfair."
In a relatively unusual move this summer, a group of Vancouver city councilors signed a letter to Rocky Mountaineer management urging a return to bargaining.
The councilors said, in part:
"Nevertheless, your firm has not only locked out these loyal employees, but immediately replaced them with strikebreakers, an act that would be illegal under provincial law. We do not believe we can build the tourism industry with a strategy that treats customer service reps as little more than disposable people, to be used and discarded. We urge you to stop using replacement workers immediately and return to the bargaining table to conclude a new agreement to end this lockout."
The letter was signed by all sitting COPE and Vision party councilors. Mayor Gregor Robertson was the only elected Vision representative on council who did not sign the letter, apparently because he was out of town on business when it was drafted. Also absent from the list of signers was then councilor Suzanne Anton, who dismissed the letter as inappropriate and "political."
The Vancouver Observer news site and others have noted that on the Rocky Mountaineer dispute of the fact that owner Peter Armstrong, reportedly well connected in both B.C. and Alberta politics, served as campaign chair for Anton's Non-Partisan Association in the city elections held since the lock out.
Vision councilor Geoff Meggs, who organized the appeal letter this summer, told The Tyee last week that he had no plans to send another message to the company about its labour practices. However, he emphasized, he has not changed his views.
"Workers built the Rocky Mountaineer's success," he said. "It is a travesty to treat long-serving staff this way."
Mayor Roberston: 'Not good for Vancouver'
Although not a signatory to the letter Meggs organized this summer, Mayor Robertson did have a comment for The Tyee this time. In an email forwarded by his media aide, Kevin Quinlan, the mayor said:
"It's not good for Vancouver to see this type of approach take place. I've heard from not just the workers themselves but from other industries who employ them in the off-season about just how damaging the lockout has been.
"Their hiring of replacement workers uses a loophole in federal law; it would be illegal under provincial law. That's fundamentally unfair and should be changed." ![]()




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RickW
14 weeks ago
As a so-called "luxury train"....
....the Rocky Mountaineer serves no real purpose other than entertainment, a la cruise ships.
People should simply not book trips on it.
Kenvanc
14 weeks ago
Replacements
I just saw recently that Rocky Mountaineer won more travel awards last year than any other year. Seems the replacements are doing something right.
bccarver
14 weeks ago
all teamsters and union
all teamsters and union members should occupy the train itself. Stopping all trips.
cboo44
14 weeks ago
Rocky Mountaineer has to remain viable, doesn't it?
Are the owners/investors making obscene profits? Nope.
Does RM provide a service that also brings tourism business to several areas of BC ? Yup.
Has the tourism industry shown a massive increase in business in the past couple of years? Nope.
Is it reasonable to expect substantial increases in wages and benefits in the current economy ? Nope
Does reality suck? Yup.
G West
14 weeks ago
No one with any sense of morality
No one with any sense of morality should pay a penny to ride this train...
HighDefinition
14 weeks ago
With all due respect
With all due respect Kenneth,a)many of the VIP's for those awards were hosted on the train before the lockout.b) any coaches with VIP's were hosted by "newly appointed guest service managers" ie:our members who crossed the line under the guise of being promoted, or real managers. and c)if you look further into the awards, you will see that companies pay to be admitted to those categories, some of which have no competition. You would know all of that though wouldn't you? since you are one of the CAW members that crosses our line every trip are you not?
HighDefinition
14 weeks ago
Cboo44 are the owners making
Cboo44 are the owners making obscene profits? how would you know? IT's not a publicly traded company. Did you know that 2007/08 were record breaking years for the company? Did you know that we accepted a wage freeze coming off of those record breaking years in good faith that we would be recognised and rewarded for that concession when our contract renewal came up? Did you know that after accepting a wage freeze in good faith, a new 3 million dollar advertising campaign was launched? Did you know that in the years since, the company has continued to spend countless dollars on rebranding the train,paying god know how much to run a private train for the Bachelorette, wooing high paid execs from the likes of Disney, continuing to collect bigger bonuses every year, all while slashing jobs, cutting train departures (necessary maybe, but cutting each onboard train staff's wages by thousands of dollars per season)reducing the quality of product onboard ie: food and destroying the heart and soul of the company? Did you know that since the lockout RM has spent more dollars on keeping us locked out than what we were asking for in our contract? I guess you would know all of those things since you seem to have inside information, either that, or you're a company minion who believes everything you're told.
We weren't asking for anything substantial, but two weeks after the lockout the comapany was chomping at the bit to make us take a rollback and other concessions. It's pretty clear what's happening here. When there's an economic downturn, the big execs get to maintain their lifestyle while the workers and the consumers are expected to take the hit.
Kreditanstalt
14 weeks ago
Shortage of wealthy tourists...?
This article mentions NOTHING about the salaries, pensions and benefits of the (probably expensive) employees.
Obviously, however, those costs are sufficiently exorbitant to offset a "million dollars in legal fees"...
Kenvanc
14 weeks ago
I'm not a CAW member. Just
I'm not a CAW member. Just someone who reads the papers and saw the ad about the awards. You, however, seem to have a lot of inside information for someone who is on the outside.
Chuckles82
14 weeks ago
@Kreditanstalt
This article mentions nothing about the pensions and benefits because these locked out employees have no pension and their benefits are $500. per year for medical. that's it. Nothing else. Salaries are approx. $12-14 /hr. Expensive? No but now they have hired scabs at minimum wage.
These locked out workers were in this as a career, not a summer job. They dedicated years to learning the job. The scabs are for the most part university students looking for a summer job. Not exactly what guests paying HUGE amounts of money for the experience would be expecting.
snert
14 weeks ago
Just wondering
Is the RM chartered federally or provincially?
happy
14 weeks ago
snert
All rail, shipping and airline transport is federally regulated (if thats what you meant by chartered)
RandyNV
14 weeks ago
Rocky Mountaneer
These owners should use the model used by Westjet.
Right now RM seems to be Draconion in their management style.
I would never book a trip on this 1% railway, under this type of management.
happy
14 weeks ago
RandyNV
Westjet is non union and contracts out much of their work such as baggage loading.
Their flight attendants who would be somewhat the equivalent of these train workers are paid peanuts compared to unionized Air Canada
snert
14 weeks ago
happy
No that's not what I meant. BC Rail was provincially chartered but CN which now runs over the same track is federally chartered.
However, now that I think of it, CP, CN and VIA are inter-provincial carriers hence the federal charters. Different labour laws in case you're wondering why I asked.
happy
14 weeks ago
snert
Yes I understand the difference between provincial and federal labour standards.
Provincial labour codes must meet the minimums set out in the Canada Labour Code. They can exceed those standards but cannot be lower than.
And your correct, the transportation industry by its nature, which operates across provincial boundaries falls under federal labour standards.
the real ODB
14 weeks ago
what pisses me off
Two things (of the many thousands) that piss me off are companies that seemingly, at the drop of a hat, lockout their workers and hire scabs, and people that bitch and complain when workers are trying to make a living wage! The whole lot of you can go pound sand up your asses!
HighDefinition
14 weeks ago
yes Kenneth, although we are
yes Kenneth, although we are locked out, it doesn't mean that our long standing friendships within the organization have ceased to exist. We have all sorts of inside information, no gag order will stop that.
The train is considered a railway, something that, curiously, the company made official about 4 years ago. Interesting as well,is that the company is proud to use scabs under the federal labour code, but not to pay their workers according to that same code.
Granville
14 weeks ago
Hard to get excited about.
What have the Teamsters ever done for me?
There you go.
Unions suck, the employers suck.
BC sucks.
So what is new?
snert
13 weeks ago
The reason I asked
I'm not sure of the exact status but I think the crew that actually runs the train is hamstrung as far as helping out in this dispute. They are definitely subjected to federal labour laws. These running trades have lost the right to refuse to cross a picket line.
At some point in time there will be a big blowup over this but we are talking serious fines and possible jail time for illegal participation in the labour disputes of fellow unions.
sherpadoo
13 weeks ago
Unions only really work when
Unions only really work when the workers' demands are reasonable -- otherwise, the company can be run into the ground. So there has to be a balance between the workers being treated fairly, and the company not being held hostage by its workers unreasonable requests. The questions are, were the workers receiving a fair treatment? Were the workers' demands reasonable? If we are going to expect a fair public opinion on this issue, it may be necessary for a bit more transparency -- what exactly were the workers' demands? And if they wanted a wage increase, what was their original wage (did it necessitate an increase?)
dorothy
13 weeks ago
smoke and mirrors?
"Obviously, however, those costs are sufficiently exorbitant to offset a "million dollars in legal fees"..."
I don't know about this specific scenario, but your claim does not hold water in the general sense. I have seen employers many times lose money on union bashing efforts. It's all about the ideology, nobody tells us how to run things, etc. I cannot believe you're not being facetious here, or you believe your readers don't know any better?
Steppenwolf
13 weeks ago
Three Points
First off, parts of westjet are union (pilots, techs, etc).
Second, RMR bosses have NO "moral right" to hire scabs. Let's not forget the fact (as much as corporate apologists would like us to) it is the workers who are creating the wealth through their labour, and all the risks and responsibility with it, that gives the firm its value. these people have paid not only for their jobs but the firm itself many times over (including the bloated profiteering salaries of the bosses running it)
Third, for the whining about RMR as a firm, when it was run by the labour-run Working Opportunity Fund, such problems and horrific labour relations didn't exist. Guess that proves when workers run businesses, instead of profiteering dictatorial capitalistic do-nothings, things generally run better.