Opinion

Criticism of Low-Barrier Shelter 'Superficial': First United

Government moves to phase out church refuge for homeless. Here's their response.

By Ric Matthews and Sandra Severs, 16 Dec 2011, TheTyee.ca

First United shelter

First United Church in Vancouver. Photo by gwacdotca in Your BC: The Tyee's Photo Pool.

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Recent media coverage and comments by Minister of Housing Rich Coleman and City of Vancouver officials about the situation at the refuge at First United have raised two critical issues which are fundamental to the challenge of solving chronic street homelessness. Both issues have been used to divert attention from where it really belongs.

Comments in a recent Globe and Mail article suggest that up to 40 per cent of the people currently sleeping at First United have housing that is being paid for elsewhere. This number, however, does not have any basis in documented fact, and does not deal with the deeper issues of the neighbourhood. Surveys done in October and November over a three-day period by staff from First United, together with the Carnegie Centre Outreach team, put the actual number somewhere around 20 per cent. If this number sounds high, a few things need to be explained.

BC Housing is not paying twice for anyone at First United. They are not even paying the full costs of sheltering people in our facility. Minister Coleman has consistently announced that HEAT shelters cost around $100 per person each night. As the first place opened under the HEAT program, First United has never received funding remotely close to that amount. For the first three winters it operated as a place of refuge, First United received $24 per person per night. The number of spaces funded was 200. Since April 2011, we have received $40 per person per night.

Again, that is for 200 people. Any additional people, including those in that 20 per cent with housing elsewhere, have been funded by our donor base. We have been subsidizing the province by providing space and services at a fraction of any other shelter provider in Vancouver.

What First United provides

There are genuine reasons for why people don't use the housing allocated to them. It is convenient to point fingers at First United. It is easy to demand we simply send folk who have housing paid for elsewhere back into the streets. It is also very naive. People that are not staying in the housing provided for them have real reasons for doing so. Some housing units are too cockroach- and bedbug-infested. Some are surrounded by neighbouring tenants deep into their addiction and/or mental illness, such that people find First United a safer and less stressful place to be. Some places are just too lonely and frightening for people who are ravaged by anxiety or other demons and are terrified of being alone. Some housing units are enmeshed in scams, where third parties make money out of complex subletting.

We all agree that the government should not pay twice for housing someone. But the real challenge lies in addressing the reason why the housing is not "working," not in ensuring they don't have anywhere else to be. Refusing people entry does not result in them going back to the inappropriate housing that's been paid for. It puts them on the streets. Inclusiveness at First United ensures we can address the real issues. Excluding people means there is no relationship by which we can explore and address the reasons why people are not staying in the housing that has been provided for them. Without the contact -- and in the absence of the housing providers addressing the issue -- these folks are simply pushed into the streets and shadows.

A second issue relates to the increasingly common claim that First United should exclude those who simply want to be there, but don't really need to be there. This is a bogus distinction, based on a superficial understanding of the deep need people have for belonging (and the terror many have of being alone). If housing does not provide a genuine home, people need to find other places where they feel at home. This need is not an easily dismissed "nice to have." It is a very deep, authentic human need. Leaders from the province, city and police have disparagingly said people are going to First United because of the sense of community they find there -- or more crudely, because it's "party central." One doesn't have to be homeless to enjoy the good food, welcoming and supportive atmosphere and program resources of First United. They are open to everyone. We will never break the endless cycle of chronic homelessness if we glibly dismiss the desire for community as a "want" rather than a "need."

The need is about a desperate longing of chronically homeless people for feeling accepted and validated rather than merely tolerated, knowing they truly belong to and are part of a wider circle, and restoring what is broken in their sense of connection with self, family, friends and society.

Homes not houses

We can build as many new housing units as we like, but the people we put in them need to feel at home with sufficient and appropriate support 24 hours a day. Without that, they will continue to cycle through the system. The folk who are chronically homeless are typically the most traumatized, troubled and vulnerable people in our society. The fact that First United is "too welcoming and accepting" is not the problem. The problem is that too often these basic needs are not being met in the housing that has been provided.

The province, city and police have responded to the above concerns by calling for increased screening at First United. The screening is intended to help exclude those who have housing elsewhere and those who "want" rather than "need" to be at First United. This flies in the face of all the points made above. It assumes that housing is the solution to chronic or street homelessness. Housing is indeed a prerequisite for "solving" homelessness. But by itself it is not sufficient. Homelessness is ultimately not about having a house, but about having a home. If we do not get the difference, we will not end homelessness.

We all want to break the cycle of chronic homelessness, stop failing deeply vulnerable people, and stop wasting inordinate sums of taxpayer money. The only way to do that is to commit seriously to an integrated and comprehensive approach to these issues. Simply doing more of the same with greater determination and within the same old government department silos, will not produce the change we need.

We need a sincere commitment to find new and effective strategies via collective wisdom. We can only do this by sitting together around one table, and doing the shared analysis together. By working together to develop creative, out-of-the-box strategies, we can collectively allocate resources and implement daring new initiatives. And in the end, perhaps we will finally serve those who no one seems to want, those who will otherwise continue to cycle through the shelter system of this city.  [Tyee]

19  Comments:

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  • Bailey

    23 weeks ago

    A very perceptive distinction here

    This has always been our biggest problem, since we started understanding all values only in terms of money, all other values seem to be treated like enemy propaganda.

    The idea that people should be actively prevented from finding their own best solution represents the weirdest kind of disrespect imaginable. Clearly if the power brokers had any interest in learning about the realities of living in the world they have created, the only place to learn it would be from those who find it impossible to live in.

    I think it's self evident that a shelter that attracts people from the streets who choose for themselves to be there has something important to teach the rest of us.

    Trying to chase them away to save embarrassment to the likes of the Minister of Housing who doesn't know how much he spends on shelters is not just cruel, it's also stupid.

    How else can you succeed than to encourage and observe the successes right in front of you?

  • pianosaurus rex

    23 weeks ago

    good perception yourself Bailey

    This place, First United Church, and the staff who work there, accept anyone to their shelter regardless of income or situation. This is the unconditional love, compassion and loyalty so needed, in order to even try to attempt to bring resolution, or solution, to broken lives.

    A complete contrast to the “conditional compassion” continually demonstrated by this government.

    The people who reside in, or just attend First United, need assistance to repair their lives, not condescension from the government or the minister responsible.

    It is interesting to note while this minister likes to penny pinch in public the only people this government attacks and withdraws services from are the very people who are never in the position of having the ability to fight back.

    Apparently according to this government, the people who live, attend, or work at First United are expendable.

    As a matter of fact, according to this government, all British Columbians are expendable, as we watch our environment destroyed, and see programs implemented that damage the quality of our lives here in this province.

    We never see this government take funding away from the fish farmers, the subsidies to gas and oil, the IPP’s, stupid lawsuits over poor governmental decision making….etc. etc.

    Coleman has done a poor job of disguising his contempt for what British Columbians hold dear in their lives; compassion for all.

    As far as Coleman is concerned EDITED FOR OFFENSIVE REMARK -- TYEE MODERATOR

  • Susan McLoughlin

    23 weeks ago

    FIrst United Church

    Bailey your comment on the opinion is equal in its wisdom and weight to the opinion itself.

    "The idea that people should be actively prevented from finding their own best solution represents the weirdest kind of disrespect imaginable." I will be quoting this often. i wish I knew your full name so I could credit you properly.

    You too pianosaurus rex. Thank God for thinkers like you two!

  • Chris Keam

    23 weeks ago

    Why Weight?

    Pretty lame and a huge double standard to speak of compassion for all and then attack a public figure for their appearance. It weakens your argument.

  • pianosaurus rex

    23 weeks ago

    Weight and unfit is the side effect Chris,

    Of not caring for self. If a person cannot find the strength or wherewithal to care for one’s own health how could they ever completely understand how to care for another persons health and well being?

    That is the context is which I wrote the statement. It was an observation. Perhaps poorly worded; the mods thought so.

  • sservant

    23 weeks ago

    Interesting idea, wrong place

    On the plus side, First United has managed to highlight the fact that the city has little shelter space that is suitable for people who need extremely low barrier shelters, and who are looking for some place to sleep/hang out at 2:30 in the morning. The question is, is a church with no experience in this area the right place to fund, to the tune of millions of dollars? There are numerous other experienced organizations (like the Portland Hotel Society and Raincity) who could do this well - and who would not be learning on the government's dime, as First United is. Portland and Raincity are both known for knowing how to create housing situations that help people feel safe and welcome. They don't sentimentalize the people who live in their shelters and residences - and the people who stay/live with them are pretty much exactly the people who are currently at First United. If First wants to experiment and learn, they shouldn't be doing it with the public's money; get their church to fund it, until they know what they're doing. In the meantime, hand this over to some people who actually know how to run low-barrier shelters (and who know that squeezing 240 people together into such a cramped, unsuitable space isn't the answer).

  • Chris Keam

    23 weeks ago

    That's NOT what (s)he said

    P.R.

    Your now expurgated comments made no connection to caring for others. You did say that Mr. Coleman would expire soon enough due to his lifestyle choices and as such, not to worry terribly about his impact on the situation. I have no love for the province's approach to dealing with homelessness, addiction, and poverty, nor it's inability to understand the inextricable link between all three, but gee whiz, don't treat me like an idiot that misunderstood your original comments. thx - CK

  • Bailey

    23 weeks ago

    Fairness to pianosauri

    In all fairness, while I didn't see the comment deleted by the moderator, I have also observed the stunning contempt in Minister Coleman's general demeanor in interviews. His body language and dismissive attitude is clear to read.

    This is a man who seems to consider himself unconnected to the topics under discussion. He tends to lean back far in his chair, like one so bored he need not even remain upright. When asked questions that point to the failure of his ministry to even acknowledge the problem they exist to cure, he almost invariably answers some other question, one that incorporates the messages of the general spin.

    He will suggest, but never outright state, that the homeless:

    (a) choose of their own free will to be sick and destroyed and abandoned because they like it, so they should be left alone.

    (b) are anyway the authors of their own misfortunes, ie 'if they only worked as hard as me they would also be rich and getting richer like I am'

    (c) not really any business of the rest of us, this argument seems to be along the lines of 'Are there no prisons? Are there no workhouses?'

    None of these things are true. British Columbians and Canadians generally agreed in a series of decisions since the World War to be highly taxed in order to provide a decent life for all who must live in this climate. To provide for the old and the sick and the disabled whatever their circumstances.

    If the recent governments hadn't given away the enormous infrastructure that money built to a corporate group who continually rail that if people are allowed to provide for themselves through collective action corporations will not be able to loot their lives by creating artificial scarcities and then ratcheting up their fee for providing that same decent life commercially.

    They have closed hospitals and sold the inmates to slumlords at so much a month, then fired the overseers who might have protected them from abuse. They have provided for unregulated profiteering on the part of landlords, realestate brokers banks and insurance companies.

    They have sold highways and ferries, hospitals and the people who work in them, everything we bought and paid for with those taxes, and they have counted on the fact that recent immigrants to our shores will not realize the history, so will not object to seeing these services as private fiefdoms.

    We can regret any ad hominam remarks that may have been made about this representative of our shame, but we can certainly understand the emotions that lay behind such remarks.

  • realisticman

    22 weeks ago

    Pianosaurus Rex

    "If a person cannot find the strength or wherewithal to care for one’s own health how could they ever completely understand how to care for another persons health and well being?"

    Are you suggesting that we should have a debate as to whether fat people should be excluded from working within the health care system? Perhaps anoxerics and bulemics too? You seem to be suggesting that ideally some standards should be set. What is your ideal size for a nurse?

  • crh

    22 weeks ago

    realisticman

    ARe you really serious with that comment above?

  • realisticman

    22 weeks ago

    crh

    I'm interested in whether Pianosaurus Rex is really serious about HIS comment. Chris Keam says that Pianosaurus Rex said that "Mr. Coleman would expire soon enough due to his lifestyle choices...". He went on to question his competence. Ask him what he means.

  • Granville

    22 weeks ago

    The homeless and helpless are no problem, under the carpet

    All we need a sufficiently-large broom and we can sweep them out of sight. It may sound cynical and sarcastic, and it is meant to be. We have been sweeping the human dust under the carpet for so long, why stop now, just when they are gettng used to it?

    Who was it said, "The poor ye shall have with you always"?

  • Granville

    22 weeks ago

    The homeless and helpless are no problem, under the carpet

    All we need a sufficiently-large broom and we can sweep them out of sight. It may sound cynical and sarcastic, and it is meant to be. We have been sweeping the human dust under the carpet for so long, why stop now, just when they are gettng used to it?

    Who was it said, "The poor ye shall have with you always"?

  • LSC44

    22 weeks ago

    response sservant

    First is not "experimenting" and the other two you mention are not necessarily better. Obviously you have a bias, however, let us all be clear that your bias does not negate the need for and value of what First United does. (unless you are trying to get them closed??)

  • oldstyle

    22 weeks ago

    Who's in the wrong place

    How does anyone close and lock the door on someone turning blue and shivering with cold?

    How does anyone think it's OK to make money on helpless and homeless people by calling bug infested and unsafe premises a home?

    You can think all day about logical and intellectual considerations, but the outcome is almost always unsatisfactory. In a well researched and meaningful book titled "How We Decide" by Jonah Lehrer it has been scientifically demonstrated that the more complicated the problem is to solve then our emotional and intuitive choices work the best. For simple solutions logic works just fine.

    The research showed that people facing complicated choices made better choices by how they felt than by what they thought. And they were happier about those choices over time.

    Recent medical research shows that our heart is made up of about 65% of neuron cells. This means our heart is an intelligence centre, but not at all like our frontal cortex.

    You can test this out by trying to comprehend infinity, or what it means to love. Our mind struggles to grasp infinity in real terms and can only treat it as a concept, not an experience. Your heart understands love and it experiences the infinite nature of love, even though no words come to mind.

    This is why it is so important that we do not just analyse a problem, we need to feel it also, and we need to listen to the wisdom of our hearts.

    First United is doing just that when they turn no one away. This is not a logical choice in many ways, but it is infinite wisdom at work.

    Think about it in terms of the works being produced. Will anyone care about Mr. Coleman in 10 or 20 years time? What will people acknowledge about First United in 10 or 20 years?

  • F.U.C.survivor

    22 weeks ago

    Ding Dong the Witch is Dead!

    Rev. Ric Matthews revealed at yet another emergency staff meeting today that he had received his walking papers from the presbetry as did his "assistant" /Director of Operations, Gillian Rhodes, and Deputy Executive Rev. Sandra Severs. First off, I cannot begin to describe the amount of joy I feel knowing that that long-winded, snake charmer Matthews is no longer able to play God with the lives of so many including the very people he is claiming to help as well as his staff. I am not however, at a loss for words when describing the amount of corruption I have witnessed with management behind the scenes at First over the years. That house needs a good cleaning and laying off Ric, Gillian and Sandra is a good place to start. I have many questions regarding the reprimanding these three receive. My first question is about the amount of severance these 3 will receive from the United Church of Canada. My second question is how Severs and Matthews will continue to maintain ownership of the houses that have been bought for them by the United Church of Canada while potentially hundreds of homeless get booted to the curb as a result of Matthews and Severs reckless, shamless, and selfserving actions. I also wonder how both their spouses, Nina Matthews and Don Collette, maintain their relatively high salaried and frankly, most undeserved positions while many of those staff actually working on the frontline at First will likely be unemployed in the early New Year.

    This Christmas season I pray that the United Church of Canada does not simply just shuffle Matthews and Severs to another clergy post and location, but instead performs and publicly shares a thorough and investigative report into all of their selfserving actions including the authoritarian and abusive work environment that Matthews has implemented and until now, maintained.

  • Granville

    22 weeks ago

    There, but for the grace of, god go I

    It is very easy to be critical of the work of others who house the homeless, when your door is locked and the heat is turned up. We deride the Victorian workhouses, but are the dirty rat-infested single-occupancy rooming houses any better? Add to that the bedbugs and you have similar conditions to those that created the Black Death. There are people living a Third World existence in our city centres, neever mind on the reserves.

  • Granville

    22 weeks ago

    There, but for the grace of, god go I

    It is very easy to be critical of the work of others who house the homeless, when your door is locked and the heat is turned up. We deride the Victorian workhouses, but are the dirty rat-infested single-occupancy rooming houses any better? Add to that the bedbugs and you have similar conditions to those that created the Black Death. There are people living a Third World existence in our city centres, neever mind on the reserves.

  • Gladys7

    22 weeks ago

    F.U.C. Survivor

    Wow! I've just been cruising some of the media to understand this situation a little better, and you are EVERYWHERE! But not quite so vicious as you are here...:) You're a disgruntled former employee, correct?